You can purchase a membership here https://am.ticketmaster.com/townsvillefire/buy/quickbuy?id=MQ==

Yes — Ticketmaster offer payment plans. You will be able to make this selection at the checkout after purchasing your membership.

Membership renewals are specifically for members to renew their current seat location. If you wish to purchase new or different seats, you will be able to do so following the members-exclusive renewal window.

As per the terms and conditions, once your membership has been processed you are not entitled to a refund. Refund requests may be submitted in writing (email) and will be assessed by Management. Any refunds (whole or partial) are at the discretion of Management.

There are three accepted concession card types:

• Pension Cards (Aged, Disability or Single Parent)
• Student Cards (Full-time students only)
• Veteran Affairs Cards

⚠  Health Care Cards are not an accepted form of concession.

To qualify for a junior membership, the member must be 17 years or under as at 1 February 2027.

A family membership consists of two (2) Adults and two (2) Juniors. A junior is defined as 17 years or under as at 1 February 2027.

Memberships apply to all Townsville Fire home games played during the 2026–27 WNBL regular season.

Yes — members may transfer their ticket to a family member or friend, provided the guest is of an equivalent or lower entry level (e.g. a concession or junior membership cannot be used by an adult). Adult memberships may be used by anyone.

Yes — members will receive a membership pack which varies depending on membership type and tier. Game Pass members receive seat access only. 

Choose your neighbourhood first — this sets your seat location. Then select an experience tier on top, which determines your inclusions. The two choices combine to build your membership.

There are three tiers: All Access (premium inclusions), Fire Member (core inclusions), and Game Pass (seat access only). Championship Club is a standalone all-inclusive product — no tier selection required.

All Access is not available in The Veranda. Fire Member and Game Pass are available across all standard neighbourhoods. Flexi options (5 and 8 game) are available in The Lookout and The Veranda.

Yes — 6-game and 4-game Flexi memberships are available in The Lookout and The Veranda at Fire Member and Game Pass tiers. Flexi Memberships go on sale after full season memberships.

There are three windows: Renewal (lowest price, existing members only), Early Bird (discounted new member price), and Full Price. Securing early locks in the best rate across all 10 home games.

Tier pricing is added on top of your neighbourhood price. All Access adds $150 (Adult) / $450 (Family) / $80 (Junior) / $100 (Concession). Fire Member adds $90 / $250 / $40 / $65. Game Pass has no add-on cost.

Yes — Orange Army members receive the exclusive Orange Army pack in place of the standard adult member pack. This is unique to the Orange Army neighbourhood.

Orange Army pricing starts at $330 (renewal), $370 (early bird), or $400 (full price) for an adult season membership — before any tier add-on is applied.

 Contact the Fire office — admin@townsvillefire.com.au  

Yes, the MVP is strictly an 18 + event.